Privacy Policy

August 1, 2026 TheNews

Privacy Policy

Introduction

Welcome to https://surprise.pobb.net (hereafter referred to as "Surprise," "we," or "our"). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and disclosure of personal information in alignment with various international privacy laws and regulations, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil's General Data Protection Law (LGPD)
  • California's Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado's Privacy Act (CPA), Colorado, USA
  • Utah's Consumer Sales Privacy Act (UCPA), Utah, USA
  • Connecticut's Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia's Consumer Data Privacy Act (VCDPA), Virginia, USA
  • South Africa's Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://surprise.pobb.net
  • Mobile and desktop applications associated with our services
  • Online services and products offered through our platform
  • Any other digital assets owned or operated by Surprise

Please note that this policy does not extend to third-party platforms, applications, services, or websites accessed through links on our site. These entities have their own privacy policies governing the collection and use of personal data, and we encourage you to review them before providing any information.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use our applications, services, or products as an authorized user.
  • You visit our websites linked to this policy.
  • You engage with us through communications like newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your account creation and login, such as usernames, passwords, email addresses, and profile pictures.
  • Payment Information: Credit card details, billing addresses, and transaction records required for processing purchases or subscriptions.
  • Financial Information: Banking information for direct debits or credit arrangements.
  • Purchase Information: Details of products or services you've purchased from us, including quantities, prices, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile phone numbers for service provision and analytics.
  • Location Data: Your geographic location data when you interact with our services, used to provide localized content and services.
  • Feedback: User-generated content such as reviews, comments, or surveys, which helps us improve our products.
  • Social Media Information: Data from social media platforms when users choose to log in through these accounts for seamless experience.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various means: user input forms, account setup, browsing behavior, interactions with our applications, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties, such as payment processors, when they facilitate transactions on our behalf.

Cookies

Surprise uses cookies to enhance your online experience and gather analytics. Cookies are small text files stored on your device by websites you visit. They serve various purposes, including:

  • Strictly Necessary: These ensure basic functions of our website, like login sessions and page navigation.
  • Preference: Cookies store user preferences for a personalized experience across our site.
  • Analytics: Used to collect statistics about how visitors use our website, helping us improve content and performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, plus an additional period to comply with legal requirements. Once the retention period expires or when the purpose changes, we delete or anonymize the data securely.

Security Measures

Surprise has implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of communication channels and data storage.
  • Engagement of secure third-party processing partners for payment and data processing tasks.
  • Regular security assessments and updates to address emerging threats.

Children's Privacy

We do not knowingly collect personal data from individuals under 18 years of age. If you are a parent or guardian concerned about our collection of data from minors, please contact us using the information provided below.

Your Rights

Depending on your jurisdiction and local data protection laws, you have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The right to correct inaccurate or incomplete personal data about you.
  • Erasure (Right to be Forgotten): The right for us to delete your personal data upon request, subject to certain exceptions.
  • Restriction: The right to restrict the processing of your personal data under specific circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data privacy rights.
  • Filing Appeals/Complaints: You can file a complaint with us or relevant supervisory authorities if you believe your data privacy rights have been violated.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond to your request within the required timeframe as per applicable law.

Changes to Policy

Surprise reserves the right to update this Privacy Policy at any time. Any changes made will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For inquiries, requests to unsubscribe from communications, or questions regarding data privacy, please contact us: